efactory Resource Guide

Access Card
All members of The eFactory (private offices and coworking) will get an MSU access card. We will request your access card once your new member form is submitted. We will let you know when your access card is ready for pick up. You will pick it up in Plaster Student Union 1st floor room 128 next to the bowling alley M-­F 8a-5p. You will need to bring a photo ID with you.

Booking Rooms & Check In Kiosk
Conference rooms are booked through Teem – via web browser, app or iPad displays outside of the conference rooms. (Let Sarah know if you need to be added.) BKD and CoxHealth Innovation Rooms can be reserved through Sarah Davis. You don’t need to make a reservation for the phone rooms or the conference table in Coworking – they’re open if they aren’t occupied!

Your visitors can use the check in kiosk by the front doors to let you know they’ve arrived so you can meet them at the front. They will select your name and enter their information which will send you an email notifying you that they are here. (This is tied to Teem, so you’ll need an account for your name to show up at the kiosk.)

Building Hours
The doors are unlocked 8-5 pm Monday-Friday except for MSU Holidays. Incubator members and Dedicated Desk coworking members have 24/7 access with their access cards.

Your trash will be emptied daily. We have a broom/dustpan and a vacuum available that you can borrow from Sarah. You are responsible for any other cleaning supplies.

If you need a clicker for a presentation, you can borrow one from Sarah.

We provide coffee (The Coffee Ethic!) free of charge for all members of the efactory. Coffee is located in airpots in The Perch. Our efactory team does our best to keep the airpots full, but should you need coffee and there isn’t any out, you are more than welcome to make it. The coffee maker and instructions on how to make coffee are in the kitchen in the business suite office. We are happy to show you how to make it. Please don’t make coffee after 4 pm – it tends to end up just sitting overnight and being thrown out.

Conference Room Technology
The Nietzel, Biz 417 and Frazier Family Conference Rooms have polycoms, TVs, computers, and web cameras available for your use. The computers come with basic Microsoft Office software and skype. For video conferencing, you can use skype or your preferred video conferencing system that is available via a web browser. If the computer asks for a password, please restart it and it should log in automatically. If you need a username and password, you can use username: eFactory-guest password: Password,12. Please shut down the computer after use. The phone rooms and Maya Angelou Conference Room have TVs with HDMI cables so you can connect your laptop.

Check out these awesome discounts you have access to just by being a client of the efactory!

Drone Policy
Please complete this form for approval to fly a drone from The eFactory/on MSU campus prior to the flight. Submit the form to a staff member of The eFactory for approval.

Emergency Response Plan
In case of emergency:  Call 911 or 417-836-5509
The MSU Emergency Response Plan can be found here. Designated shelter areas are internal hallways, bathrooms, coworking and the GO CAPS/Accelerator space (Office 1025).

There is a fax machine inside the business suite workroom. Dial 9 to get out. If you need to receive a fax, our number is 417-837-2614.

Food Delivery
Big Momma’s

Jimmy John’s


In addition to wifi, each company is also provided VLAN ports in your office and you have a secure connection when plugged in. If you company has a need for private, secured wireless network access or a static IP address, please contact Sarah and explain why.

There is a kitchen and vending area off of the atrium. You can use the sink and microwave. Please make sure to keep this area clean. Any items left at the end of the day will be thrown away. There is a refrigerator in the business suite kitchen and another in Coworking. Please mark your item with your name or put it in a bag. All unlabeled items in the refrigerators are available to anyone.

The eFactory Map

MSU Foster Recreation Center
As a member of The eFactory, you’re eligible for the Affiliate Membership ($26/month or $280/year). You need to complete this form and provide a copy to Sarah.
Note – If you leave The eFactory, you lose eligibility.

New Employees
Have your new employee complete our New Member Form and we’ll get them setup with an access card, access to Teem, etc.

Office Supplies
Office supplies are your responsibility. The supplies in the workroom belong to SBTDC and MDI.

Incubator clients and Dedicated Desk Coworking members can get a parking pass from Sarah after completing a Parking Form. Free guest parking is available in the front parking lot and along Jefferson. Sarah can also print temporary parking passes if needed.
Note – If you have a parking pass and park in the front guest lot you will be ticketed.
Parking Map

Phones are provided in The eFactory’s private offices. Phone numbers are printed on the handset. Contact Sarah if you need additional phones. Phone lines cannot be transferred when you leave the facility. Avaya 9611G User Guide

The Biz417, Frazier (417.837.2622) and Nietzel conference rooms have polycom conference phones. Dial 9, 1 + phone number. User Guide

A copier/printed is located across from the Harry S. Truman Phone Room (1019) and inside the business suite workroom. Your company is assigned a print code – Sarah can get you a print code if your company doesn’t already have one assigned. Printing Instructions

Coworking/Color Printing Instructions

Rent Payment
Learn about invoices and options for paying for private offices and coworking memberships with our Rent Payment Guide.

Small Business and Technology Development Center (SBTDC) Trainings
Clients of The eFactory can take Small Business and Technology Development Center training classes for free (up to two employees per company). Coworking members can take SBTDC courses for 50% off (up to one employee per company). To register, email Tara Horton by 5 pm the day prior to the training and let her know you would like to attend. (More advanced notice is always appreciated if possible.) You can view upcoming trainings here. (Note – MDI classes are not included in the free offering.)

Startup Recommendation Guide
Tried and true! Check out these startup resources and let us know what’s missing that you love.

We have an awesome slack channel for The eFactory. Contact Sarah to be added.

Network: eFactory
Password: TurkeyGhosts405

Network: eFactory-Accelerator
Password: TurkeyGhosts405

Network: eFactory-Coworking
Password: TurkeyGhosts405