Resources & Guidance

Helping small businesses respond to COVID-19

Talk to an Expert about Your Options & Next Steps

Our staff team is dedicating all of our available resources to help our community's startups and small businesses through this time. We have increased our capacity for one-on-one consultations to help talk business owners through issues like disaster relief funds, alternative methods of service delivery, and more. Our experts are ready to assist you in these unprecedented times.

Our Missouri Small Business Development Center consulting team is equipped to conduct these meetings virtually.

SBA Disaster Loans

The U.S. Small Business Administration provides low-interest disaster loans to small businesses. SBA disaster loans can be used to pay fixed debts, payroll, accounts payable and other bills that can't be paid because of the disaster's impact.

These loans are available to Missouri business owners.

Our Missouri Small Business Development Center team will be hosting webinars covering SBA disaster loans. You can also review their guide with information about eligibility and what documents you can start gathering.

Virtual Office Hours

Our Office Hours program will continue to serve those who need subject matter expertise through virtual advising. Business owners can sign up for a session online and connect with partners via phone or videoconference.

Trainings & Webinars

We plan to continue our business training efforts in an online format. We'll also be hosting webinars to help business owners navigate things like disaster relief loans, lines of credit, and other timely topics. The best place to learn about the status of upcoming events is our calendar.

Updates from our Partners

Members of the efactory's partner program have compiled a wide range of resources related to COVID-19. Find their expertise below.

BKD, LLP's COVID-19 Resource Center

Connell Insurance's COVID-19 Updates for Businesses

CoxHealth's COVID-19 Updates

Great Southern Bank's COVID-19 Response

Husch Blackwell's COVID-19 Resources

Kutak Rock's COVID-19 Legal Resource Portal

Springfield Area Chamber of Commerce's COVID-19 Response & Resources

Our Commitment to Entrepreneurship

We recognize this is a difficult time for businesses in our community and around the world. For entrepreneurs, please reach out to our team at if you have any questions about business support during this time. For supporters of entrepreneurs, please consider ways to support small businesses in a way that is safe for you and others, such as shopping online or ordering carry-out from your favorite local restaurants.

Learn more about supporting downtown Springfield restaurants and retailers. And check out 417 Magazine's guide to safely supporting all your favorite local restaurants.

Above all, we encourage everyone to extend kindness and support to our neighbors. We look forward to continuing to support you.