Managing Team Attitudes & Expectations

Value & Objectives

All organizations need effective teamwork and collaboration in order to create positive results. People throughout organizations are expected to generate the best possible outcomes, and to do so, they must work effectively with their immediate teams, as well as with members of extended teams. The best teams work together fluently, and they do it by mitigating interpersonal friction, cultivating a positive work environment, aligning values and goals, valuing individual differences, and improving performance by setting clear team expectations.

Agenda

Successful participants will:

1. Describe differences between Work Groups and Teams.
2. Discuss the three characteristics of High Performing Teams.
3. Assess and describe how team differences strengthen team performance.
4. Examine Tuckman’s Team Development Model and assess their own team’s phase.
5. Practice the Five Steps for Forging Team Expectations.
6. Diagram and assess immediate and extended team connections in terms of time, importance, and quality, to identify where time could be better spent.
7. Take stock of their own level of trust within their team.
8. Describe Positive and Negative Interactional Energy.
9. Plan how they will use each of the Five Key Factors to refuel team connections.
10. Recognize innate personality differences and leverage the differences for better communication that leads to enhanced results