Missouri State University

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Part-Time
Operations Assistant

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Position Overview

We are proud to be the go-to resource for business support and talent development solutions.  We are looking for a friendly, detail-oriented professional to join our team as a Part-Time Operations Assistant. This role is often the first point of contact for visitors, clients, students, and partners, providing an exceptional customer experience while supporting daily operations, programs, initiatives, and events. 

Key Responsibilities

Front Desk & Administrative Support 

  • Greet guests in a professional, welcoming manner. 
  • Answer phones, direct calls, and manage general inquiries to ensure prompt follow-up. 
  • Support mail, deliveries, office supply inventory, and workspace organization. 
  • Maintain front desk systems, sign-in processes, and general office procedures. 
  • Support department administrative needs and functions. 

Member & Partner Support 

  • Serve as a resource for efactory members — assisting with building access, printing, meeting rooms, and general requests. 
  • Work with the Community Coordinator, Member Relations to support onboarding of new members and maintain updated records in management systems. 
  • Assist with meeting preparation and meeting space management. 

Program & Event Support 

  • Provide administrative and logistical support for programs and events. 
  • Help with event setup, check-in, hospitality, and post-event follow-up. 
  • Assist in maintaining a professional, engaging environment. 

Qualifications

  • Strong communication and interpersonal skills with a friendly, customer-service mindset. 
  • Reliable, organized, and able to manage multiple tasks in a fast-paced environment. 
  • Proficient with Microsoft Office, Google Workspace, and basic office technology. 
  • Previous administrative, hospitality, or customer service experience preferred. 
  • Availability for daytime shifts. This role is currently being considered as temporary, part-time support.  

Apply

Interested candidates should submit a resume & cover letter to efactory@missouristate.edu.

Applications will be reviewed on a rolling basis until the position is filled.