Develop Leaders at Every Level

Train up your employees as the economic landscape changes. 

Full conference space as a presenter teaches a course.

Invest in Your Greatest Asset

We offer training programs that address today’s evolving workforce challenges. These training programs will help you develop and retain talent, foster a positive culture and more.  Topics include: 

  • Effective Leadership
  • Emotional Intelligence
  • Engaging & Motivating Teams
  • Improving Customer Service
  • Managing Attitudes & Expectations
  • Managing Teams & Culture
  • Project Management

Upcoming Professional Development Courses

September 2026
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Essentials of Effective Supervision (12-Week program)

The 12-week Essentials of Effective Supervision course provides a strong knowledge base for frontline supervisors, managers and team leaders. This series is designed to provide new supervisors, and those aspiring to become supervisors, with a unique blend of knowledge, skills and strategies in the areas needed to effectively and efficiently supervise others. Participants will immediately […]
15 Sep - 08 Dec
4:00 pm - 7:00 pm
efactory
405 N Jefferson Avenue, Springfield, MO 65806
Man sitting behind a LEGO scene with an airplane and LEGO mini-figure.

Building Leadership Excellence: A LEGO® SERIOUS PLAY® Based Workshop

Are you ready to unlock your leadership potential through hands-on discovery and creative thinking? This innovative 4-hour workshop uses the proven LEGO® SERIOUS PLAY® methodology to help leaders at all levels gain deeper insights into their leadership style, strengths, and growth opportunities. Through guided building exercises and structured reflection, participants will construct their understanding of […]
23 Sep
8:30 am - 12:30 pm
efactory
405 N Jefferson Avenue, Springfield, MO 65806
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Dynamic Communication Skills & Strategies

Learn to communicate in a manner that builds trust, teamwork and consensus. Develop key skills that result in two-way communication which is critical to a participative management style. Examine obstacles to effective communication and learn to facilitate supportive communication with diverse individuals and groups. Key Information: Identifying barriers to effective communication •Focus your development to […]
29 Sep
9:00 am - 4:00 pm
efactory
405 N Jefferson Avenue, Springfield, MO 65806
October 2026
Woman with her hands on her temples listening to people around a table talking and gesturing toward her with their hands.

Transforming Conflict into Positive Outcomes

Does conflict sometimes interfere with the day-to-day operations of your organization? Actually, conflict is a natural and even beneficial fact of life in the business environment. However, when not managed well it can result in low morale, decreased productivity, high stress levels, and the loss of good employees, all of which detract from the organization’s […]
07 Oct
9:00 am - 4:00 pm
efactory
405 N Jefferson Avenue, Springfield, MO 65806
Bald, Caucasian man with a bear in a blue shirt sitting across a table gesturing toward a blonde, Caucasian women in conversation.

Emotional Intelligence: The Ingredient for Effective Leaders

Emotional Intelligence has been identified as the single most important competency for effective leadership. According to Dan Goleman’s ground-breaking book,”Nothing else, including gender, education, geographic area, age, or hours worked came as close to predicting success as did emotional competencies.” Competencies “that have been identified in internal research at hundreds of corporations and organizations as […]
08 Oct
9:00 am - 4:00 pm
efactory
405 N Jefferson Avenue, Springfield, MO 65806
November 2026
Man sitting at his work desk looking a text box that reads "Unlocking Team Potential: The 6 Types of Working Genius" and has the Working Genius logo.

Unlocking Team Potential: The 6 Types of Working Genius

Do your team members struggle with burnout and frustration at work? Are meetings inefficient and unproductive? Do you wonder why some employees thrive in certain roles while others seem constantly drained? Business owners, managers, and team leads today face the challenge of maximizing productivity while maintaining high morale and preventing burnout. Patrick Lencioni’s groundbreaking 6 […]
03 Nov
9:00 am - 4:00 pm
efactory
405 N Jefferson Avenue, Springfield, MO 65806
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Hands placing LEGOs on blue background

Build Ideas. Break Barriers.

You’ve tried standard solutions and got ho-hum results. Let’s build a custom program to address your team’s challenges — with LEGO® Serious Play.® 

We’ll work with you to create a workshop dedicated to breaking down communication barriers, fostering teamwork & identifying innovative solutions.

Public Safety Training

Through our portfolio of public safety courses, we help peace officers navigate their careers with confidence and complete required continuing education. 

police officer at window of car on traffic stop
group listens during meeting

Work Better Together

Burnout happens when team members spend too much time on tasks that deplete energy.

The 6 Types of Working Genius gives teams a simple, practical language to understand:

•Why certain work feels fulfilling

•Why other work feels exhausting

•How to better distribute responsibilities

•How to collaborate more effectively

Course Projects

We work closely with business clients and Missouri State University classes on special partnerships known as course projects. These projects give businesses fresh insights while providing students with real-world experience and business insights. Undergraduate and graduate level classes work on projects for business clients related to marketing, management and more.

Learn More About Course Projects

Upcoming Events