Develop Leaders at Every Level

Train up your employees as the economic landscape changes. 

Full conference space as a presenter teaches a course.

Invest in Your Greatest Asset

We offer training programs that address today’s evolving workforce challenges. These training programs will help you develop and retain talent, foster a positive culture and more.  Topics include: 

  • Effective Leadership
  • Emotional Intelligence
  • Engaging & Motivating Teams
  • Improving Customer Service
  • Managing Attitudes & Expectations
  • Managing Teams & Culture
  • Project Management

Upcoming Professional Development Courses

November 2026
Man sitting in front of a laptop with his hands on the keyboard with a 2025-2026 planner sitting on the desk next to him.

Mastering Business Communication: Writing with Clarity & Impact

Modern workplaces demand strong communication skills at every level. Whether you’re on the front lines or in executive leadership, you need to master various digital tools, bridge generational gaps, and share information with speed and precision. Clear communication prevents expensive errors and establishes trust. This program equips participants with the skills to communicate powerfully and […]
17 Nov
9:00 am - 4:00 pm
efactory
405 N Jefferson Avenue, Springfield, MO 65806
Group of male and female coworkers seated around a conference room table.

Managing People, Processes & Projects

Do you have more to do than you can manage in a 40-hour workweek? Do you feel that if you want something done right you have to do it yourself? Do you find yourself having to “redo” work not done right the first time? If you answered yes to these questions, you could be holding […]
18 Nov
9:00 am - 4:00 pm
efactory
405 N Jefferson Avenue, Springfield, MO 65806
December 2026
Businessman and woman walking down a ramp wearing business suits.

The Effective Leader

Increasingly, organizations are realizing the need for leadership at all levels. Because people want to be led, not managed, managers need to develop as leaders in addition to being highly competent in functional management areas. There is an impressive body of knowledge regarding leadership, and the skills needed to be an effective leader. The Effective […]
02 Dec
9:00 am - 4:00 pm
efactory
405 N Jefferson Avenue, Springfield, MO 65806
Instructor standing at the front of a classroom of project management students lecturing.

Successful Project Management (2-Day Program)

Managers are constantly called upon to manage projects or to be part of a project team. The effective management of projects – completion within a deadline and a budget, subject to performance criteria – is the cornerstone for business success. All projects are undertaken to achieve specific results and need a framework to help accomplish […]
03 - 04 Dec
9:00 am - 4:00 pm
efactory
405 N Jefferson Avenue, Springfield, MO 65806
Woman seated in front of a laptop computer with another woman standing over her shoulder gesturing at the computer screen.

Excelling as an Administrative Professional

Understand & Grow Your Value as an Administrative Professional. Administrative professionals often underestimate their impact, despite being incredibly valuable leaders within their organization. With ever-changing technology and organizational climates, expectations are increasing in job responsibilities and job performance for administrative professionals. This seminar will help administrative professionals get better results, reduce stress, impact the bottom […]
09 Dec
9:00 am - 4:00 pm
efactory
405 N Jefferson Avenue, Springfield, MO 65806
No event found!
Hands placing LEGOs on blue background

Build Ideas. Break Barriers.

You’ve tried standard solutions and got ho-hum results. Let’s build a custom program to address your team’s challenges — with LEGO® Serious Play.® 

We’ll work with you to create a workshop dedicated to breaking down communication barriers, fostering teamwork & identifying innovative solutions.

Public Safety Training

Through our portfolio of public safety courses, we help peace officers navigate their careers with confidence and complete required continuing education. 

police officer at window of car on traffic stop
group listens during meeting

Work Better Together

Burnout happens when team members spend too much time on tasks that deplete energy.

The 6 Types of Working Genius gives teams a simple, practical language to understand:

•Why certain work feels fulfilling

•Why other work feels exhausting

•How to better distribute responsibilities

•How to collaborate more effectively

Course Projects

We work closely with business clients and Missouri State University classes on special partnerships known as course projects. These projects give businesses fresh insights while providing students with real-world experience and business insights. Undergraduate and graduate level classes work on projects for business clients related to marketing, management and more.

Learn More About Course Projects

Upcoming Events