Member Info

Find everything you need to know about the efactory. Don’t hesitate to let us know if we can answer any questions or provide more info!

Member Info

All efactory members will get an MSU BearPass access card. These cards are used to access the facility, your workspace, conference rooms, phone rooms and the business suite. We will request an access card after the new member form is submitted.  

Once the request is submitted, it will take 3-5 business days for access cards to come in. Members will receive an email when their access card is ready for pick up. 

Once your member account has been setup in Proximity, you can book your own conference and phone rooms as part of your membership. Booking can be done online. 

You can use the iPads outside of the meeting rooms for reserving spaces in real time.

Members are expected to utilize meeting rooms for work related to their member company. Please do not reserve rooms for community groups, boards, or nonprofits you are associated with.

The larger meeting spaces (FORVIS, CoxHealth Innovation room and Jay Wasson IDEA Loft) can be reserved through efactory staff. These rooms do include a charge. Contact us to discuss pricing and availability.

No reservations are required for the phone booths or the conference tables in Coworking – they’re open if they aren’t occupied!

Exterior doors at the Robert W. Plaster Free Enterprise Center and Brick City 3 – Floor 3 are unlocked Monday – Friday, 8 a.m. to 5 p.m. except for MSU Holidays.

Private office, Semi-Private Office and Dedicated Desk members can access the building 24/7 via access card. 

No cannabis or related products are allowed to be present on university property, including the efactory inside Plaster Free Enterprise Center or Brick City. This includes growing, manufacturing, using and/or selling cannabis. Violation can result in immediate termination. 

Trash cans will be emptied daily by MSU custodial services. We have a broom, dustpan and vacuum available for checkout at the front desk of the Robert W. Plaster Free Enterprise Center and Brick City. You are responsible for any other cleaning needs in your workspace. 

We provide coffee from The Coffee Ethic for all members. Coffee is located in air pots in the Perch and in the Brick City kitchen.  

Our team does our best to keep the air pots full, but should you need coffee and there isn’t any out, you are more than welcome to make it. The coffee maker and instructions are in the kitchen at both locations.

Please don’t make a full pot of coffee after 4 p.m. as it tends to end up sitting overnight and being thrown out in the morning.

We’re partnering with the Springfield Compost Collective to reduce our environmental impact. There is now a composting bin in the vending area next to our other recycling options. This is where you can put your food waste from your meals. It is picked up every Wednesday afternoon. 

Each conference room and phone room has a conference phone, TV, HDMI and USB cables, USB-C adaptor and a whiteboard. Members are expected to bring their own device to connect via the HDMI and USB cables using the USB-C adaptor. If you need an additional adapter, clicker or other presentation technology, please visit the front desk at either location. 

We work hard to secure discounts that help members save money.

In case of emergency: Call 911 or 417-836-5509. 

MSU’s Emergency Response Plan can be found here.  

Designated shelter areas are: 

  • Robert W. Plaster Free Enterprise Center:  
    • Tornado: Internal hallways, bathrooms and Coworking.  
    • Fire: Exit building via north, east or west doors and proceed to lot 47 or 48, depending on exit. 
  • Brick City 3 – Floor 3: 
    • Tornado: Move to the lowest level within the interior stairwells.  
    • Fire: Exit building via stairwell and move west to Brick 1. 

When you add an employee, we take a few steps to make sure it is easy for you, us and them.

All new employees will need to complete the New Member form to receive their access card, parking permit, and other member perks.

Visitor Check In: Please encourage your visitors to check in on the iPad at the front desk at either location. They will enter your name or company (as their host) and you will receive a text message that they are here. Your visitors will be instructed to wait at the front desk, so please be sure to meet them there.  

Bringing a guest, family member or future client to Springfield? We’ve got you covered. 

In addition to Wi-Fi, each private office includes a VLAN port for a secure connection when plugged in. 

There is a kitchen and self-service vending area in the atrium of the Robert W. Plaster Free Enterprise Center. There is also a full kitchen at Brick City.

Refrigerators are located in the Brick City kitchen and in coworking and the business suite kitchen at the Robert W. Plaster Free Enterprise Center. 

Please help us keep these spaces clean: including counters, sinks and microwaves. Labels are provided for members to label any/all items placed in a refrigerator. Any unlabeled items are considered fair game for anyone to have, and any items left overnight are thrown away! 

Need a place to stay that’s near efactory? Check out some great options available nearby.

Outgoing mail can be left at the front desk of the Robert W Plaster Free Enterprise Center and mail area at Brick City. All incoming mail is delivered to the Robert W. Plaster Free Enterprise Center and distributed to member mailboxes two times a day.

All members will use the Robert W Plaster Free Enterprise Center address for their mail and must include their company name and/or suite number. 

Members in private offices may paint the interior office walls, if desired. There is a one-time Facilities Fee that may be refunded upon tenant departure if the office is returned to previous approved paint colors. Please let the Community Coordinator know so we can coordinate paint colors.

Private Office, Semi-Private Office and Dedicated Desk members receive a parking permit with their membership. Incubator private office companies receive a determined number of parking permits. Additional permits can be purchased by speaking with the Community Coordinator.  

Parking information can be found here for the Robert W. Plaster Free Enterprise Center and here for Brick City. 

Majority of parking spaces are available in lot 47. 
Free guest parking is available in lot 47A. 

Payments for all memberships are managed through Proximity. You can manage your payment information on your profile under Payment Sources.

Once a payment source has been established, all membership payments are automatically processed on the first of each month.

For any payment related questions, please contact Melisa.

There are several different ways for efactory members to print. Find information about connecting to printers here. There may be charges based on consistent significant usage. 

Aluminum Cans & Plastic Bottles: You can recycle your cans and bottles in the bin in the vending area or in the business suite kitchen at the Robert W. Plaster Free Enterprise Center. Brick City has a recycling bin in the kitchen next to the sink. 

Cardboard: Flatten your box and bring it to the cardboard recycling station by the loading dock/north exit at the Robert W. Plaster Free Enterprise Center. At Brick, flatten your boxes and place them next to recycling container in the workroom. 

Paper: Collect paper from your office and empty it into the maroon bin by the loading dock/north exit at the Robert W. Plaster Free Enterprise Center. Small bins can also be found in the vending area, near printers and coworking. Brick City paper recycling is in the workroom by the mail area. 

Need help? Contact campus security 24/7 at 417.836.5509.

Since our buildings are part of Missouri State University, we follow the university’s weapon policy. Read more about concealed carry on university property.

If you would like to seek approval to conceal carry, these requests are granted on a case-by-case basis. Begin this process by contacting David Hall and Emily Denniston.

We have an awesome Slack channel for all efactory members. An invitation will be sent once the new member form has been processed. Check your spam folders or contact us if you need to be added again.

Keypad-controlled filing cabinets are available to rent by private office and coworking members. Rolling cabinets are an additional $15 per month. Please contact us if you’re interested in renting a rolling filing cabinet.

We change our WiFi password regularly. Signage and cards with password information are dispersed throughout the building and inside all conference rooms.