Develop Leaders at Every Level

Train up your employees as the economic landscape changes.

Invest in Your Greatest Asset

We offer training programs that address today’s evolving workforce challenges. These training programs will help you develop and retain talent, foster a positive culture and more. Topics include:

Effective Leadership
Emotional Intelligence
Engaging & Motivating Teams
Improving Customer Service
Managing Attitudes & Expectations
Managing Teams & Culture
Project Management

Upcoming Professional Development Courses

September 2025

Man standing over women's shoulder while she is seated in front of a laptop computer.

Essentials of Effective Supervision (12-Week program)

The 12-week Essentials of Effective Supervision course provides a strong knowledge base for frontline supervisors, managers and team leaders. This series is designed to provide new supervisors, and those aspiring to become supervisors, with a unique blend of knowledge, skills and strategies in the areas needed to effectively and efficiently supervise others. Participants will immediately […]

09 Sep - 02 Dec

4:00 pm - 7:00 pm

efactory

405 N Jefferson Avenue, Springfield, MO 65806

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Steve Baker presenting a seminar to a roomful of people seated at tables.

QTR™ – Quality Time Remaining™

Knowing how long the game will last radically changes how you play. Join us for a powerful and engaging session with Steve Baker, Vice President of The Great Game of Business and author of Quality Time Remaining™. Known for his energetic and irreverent style, Steve delivers more actionable takeaways than any speaker you’ll see this year. In this thought-provoking […]

18 Sep

3:30 pm - 5:00 pm

efactory, Jay Wasson IDEA Loft

405 N. Jefferson

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Civilian Response to Active Shooter Events (C.R.A.S.E.) – Lunch and Learn

Join us for a Lunch & Learn session focused on business preparedness for active shooter events. The Civilian Response to Active Shooter Events (CRASE) course, based on the Avoid, Deny, Defend (ADD) strategy developed by ALERRT, offers essential strategies, practical guidance, and a proven plan for surviving an active shooter event. Research shows that businesses […]

19 Sep

11:30 am - 1:00 pm

efactory

405 N Jefferson Avenue, Springfield, MO 65806

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Woman with her hands on her temples listening to people around a table talking and gesturing toward her with their hands.

Transforming Conflict into Positive Outcomes

Does conflict sometimes interfere with the day-to-day operations of your organization? Actually, conflict is a natural and even beneficial fact of life in the business environment. However, when not managed well it can result in low morale, decreased productivity, high stress levels, and the loss of good employees, all of which detract from the organization’s […]

30 Sep

9:00 am - 4:00 pm

efactory

405 N Jefferson Avenue, Springfield, MO 65806

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October 2025

Two women seated at a table in front of a drawing of a business scorecard.

The Great Game of Business® – Minigames™

MiniGames™ What to Expect: MiniGames™ are a fun and effective way to gamify performance, drive results, and boost employee engagement. By turning business challenges into focused, short-term games, teams build business literacy, strengthen collaboration, and generate measurable outcomes — all while having fun. In this half-day (4-hour) training, you’ll learn the key principles for designing a […]

02 Oct

1:00 pm - 5:00 pm

efactory

405 N Jefferson Avenue, Springfield, MO 65806

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Group of business professionals gathered around a conference table putting their hands in a circle, stacked on top of each other as a team.

The Power of Positive Teams

Many organizations are feeling pressure due to the increased competition for talent, having fewer people to keep up, and operating in a constant state of change. As a lack of connection deteriorates team culture and engagement, remaining positive and avoiding the doom-and-gloom forecasts can be challenging. Building a positive, people-first culture can help you tell […]

07 Oct

9:00 am - 4:00 pm

efactory

405 N Jefferson Avenue, Springfield, MO 65806

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Build Ideas. Break Barriers.

You’ve tried standard solutions and got ho-hum results. Let’s build a custom program to address your team’s challenges — with LEGO® Serious Play.®

We’ll work with you to create a workshop dedicated to breaking down communication barriers, fostering teamwork & identifying innovative solutions.

Public Safety Training

Through our portfolio of public safety courses, we help peace officers navigate their careers with confidence and complete required continuing education.

MSU Course Projects

We work closely with business clients and Missouri State University classes on special partnerships known as course projects. These projects give businesses fresh insights while providing students with real-world experience and business insights. Undergraduate and graduate level classes work on projects for business clients related to marketing, management and more.

Do you have a business idea you want to explore? Our  Feasibility Study project  teams you up with students in the Entrepreneurship Program to explore your idea and take some of the uncertainty out of starting a new business.

Want to know how you could improve your digital presence? Need to engage in a more meaningful way online? Our marketing students will build and create a social media strategy (and content) for you and analyze digital performance data.

Do you have financial data, and not sure what it means or what you could be doing better? Our Accounting projects include: capital budgeting and cash flow analysis, creation/improvement of internal reporting mechanisms, establishing balanced scorecard metrics, or using regression tools to develop reporting and/or predictive analytics. 

Are you looking to expand your company through strategic growth? Whether you are seeking to expand into a new market, diversify your products and services, or develop a strategic marketing plan for growth, this semester-long project, graduate-level program can offer solutions. Students engage your target customers through primary research and secondary research to provide actionable recommendations.

Need fresh ideas to reach more customers? Our  Advertising project  pairs your business with MSU Advertising and Promotions classes to create a multi-channel advertising campaign.

Are you looking to grow your workforce and engage more with your employees? We work with Industrial-Organizational Psychology graduate courses on business projects including developing, reviewing or enhancing your employee selection process as well as survey development to measure employee engagement, job analysis and more.